Privacy Policy

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This Privacy Policy describes how Detoxificationra, operating at detoxificationra.shop and located at INNO Yritystalo, 21100 Naantali, Finland, collects, uses, stores, and protects personal data in connection with our daily routine optimization consultation services, including the Morning Rhythm Session, Full Day Architecture, and Evening Wind-Down Blueprint packages.

1. Data Controller

The data controller responsible for your personal information is Detoxificationra, with its registered business address at INNO Yritystalo, 21100 Naantali, Finland. For any privacy-related inquiries, you may contact us by phone at +358449704334 or through the contact form available at detoxificationra.shop. Our designated privacy contact can be reached using the email address displayed on our contact page.

2. Scope of This Policy

This policy applies to all personal data processed when you visit our website, submit inquiries through our contact form, book consultation packages, attend in-person or remote sessions, receive follow-up communications, or interact with us in any other capacity related to our routine optimization services. It does not apply to third-party websites linked from our platform.

3. Personal Data We Collect

3.1 Information You Provide Directly

When you engage with Detoxificationra, we may collect the following categories of personal data:

Identity and contact information, including your full name, email address, telephone number, and postal address when provided for invoicing or correspondence purposes.
Consultation-related information, including details about your current daily routine, work schedule, sleep patterns, energy levels, personal goals, lifestyle constraints, and family obligations that you voluntarily share during assessments and sessions.
Booking and payment information, including selected consultation package, preferred session dates, payment method details processed through our secure invoicing partner, and transaction records.
Communication records, including messages submitted through our contact form, email correspondence, and notes from follow-up calls related to your routine blueprint implementation.
Consent records, including your agreement to personal data processing as indicated through our contact form checkbox and cookie consent preferences.

3.2 Information Collected Automatically

When you visit detoxificationra.shop, we may automatically collect certain technical data through cookies and similar technologies, including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and device identifiers. For detailed information about cookies, please refer to our Cookies Policy.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation, we process your personal data on the following legal bases:

Contractual necessity: Processing required to perform our consultation services, manage bookings, deliver session summaries, and provide post-session support as agreed when you purchase a package.
Legitimate interests: Processing necessary for our legitimate business interests, such as improving our consultation methodologies, ensuring website security, preventing fraud, and conducting anonymized service analytics, provided these interests do not override your fundamental rights.
Consent: Processing based on your explicit consent, such as when you agree to personal data processing via our contact form or accept non-essential cookies on our website.
Legal obligation: Processing required to comply with applicable laws, including tax record-keeping requirements under Finnish legislation and responses to lawful requests from public authorities.

5. How We Use Your Data

Detoxificationra uses your personal data for the following purposes related to our consultation products and services:

Delivering consultation sessions, whether in person at our Naantali office or via secure video conferencing, and preparing personalized daily routine blueprints tailored to your needs.
Communicating with you regarding booking confirmations, session reminders, follow-up check-ins included in your package, and responses to inquiries submitted through our website.
Processing payments and issuing invoices for consultation packages, including the Morning Rhythm Session, Full Day Architecture, and Evening Wind-Down Blueprint.
Providing post-session email support for the duration specified in your purchased package.
Maintaining internal records of consultations to ensure continuity if you book additional sessions or upgrade your package.
Improving our consultation frameworks and website experience through aggregated, anonymized analysis of service usage patterns.
Complying with legal and regulatory obligations applicable to our business operations in Finland and the European Union.

6. Data Sharing and Recipients

We do not sell your personal data to third parties. We may share your information with the following categories of recipients only when necessary:

Service providers who assist us in operating our business, including payment processors, invoicing platforms, video conferencing tools, email delivery services, and website hosting providers, all bound by data processing agreements requiring GDPR-compliant handling.
Professional advisors, including accountants and legal counsel, when necessary for compliance, dispute resolution, or business advisory purposes.
Public authorities, courts, or law enforcement agencies when required by applicable law or in response to valid legal process.

Any international transfer of personal data outside the European Economic Area will be conducted with appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:

Consultation records and session summaries are retained for three years following your last session to support continuity of service and address any follow-up questions.
Financial and invoicing records are retained for seven years in accordance with Finnish accounting and tax legislation.
Contact form submissions from individuals who do not proceed to booking are retained for twelve months unless you request earlier deletion.
Technical log data and cookie-related information are retained according to the periods specified in our Cookies Policy.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized.

8. Your Rights

As a data subject under the GDPR, you have the following rights regarding your personal data processed by Detoxificationra:

Right of access: You may request confirmation of whether we process your data and obtain a copy of the personal data we hold about you.
Right to rectification: You may request correction of inaccurate or incomplete personal data.
Right to erasure: You may request deletion of your personal data where there is no compelling legal reason for continued processing.
Right to restriction: You may request that we limit processing of your data in certain circumstances.
Right to data portability: You may request your data in a structured, commonly used, machine-readable format where processing is based on consent or contract.
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided in Section 1. We will respond within one month of receiving your request. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) if you believe your rights have been violated.

9. Data Security

Detoxificationra implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls limiting employee access to personal data on a need-to-know basis, secure storage of consultation records, and regular review of our security practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our consultation services are intended for adults aged eighteen and older. We do not knowingly collect personal data from individuals under eighteen years of age. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on detoxificationra.shop with a revised date at the top. We encourage you to review this page regularly. Material changes affecting how we process your data will be communicated through appropriate channels where required by law.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact Detoxificationra at INNO Yritystalo, 21100 Naantali, Finland, by phone at +358449704334, or through the contact form at detoxificationra.shop/contact.